Our goal is to make your visit relaxing and enjoyable. The following guidelines outline what you can expect from us and how we can best support you if any concerns come up.
Manicure & Spa Pedicure, Artificial Nails, Nail Art & Designs, Waxing, Tinting, and Facials.
Complimentary fixes for scratched or misshaped nails must be scheduled within 7 days with proof of service. No refunds for change of mind. Concerns should be reported before leaving the salon.
Damage caused by normal wear, lack of care, chips, breaks, or lifting may require a repair fee.
Please call to cancel or reschedule. Allow 5–10 minutes for technician station sanitization and preparation between clients.
Alexz Nails & Spa is not responsible for lost, stolen, or damaged personal belongings. Please check your items before leaving.
Cash, Check, Visa, MasterCard, Discover, Venmo, Zelle, Apple Pay, Google Pay, Cash App, and Gift Certificates.
Gift cards are non-refundable, not redeemable for cash, cannot be replaced if lost or stolen, and expired cards cannot be accepted.
Speak with the salon manager regarding concerns. Inform us of accessibility needs, medical concerns, or unusual reactions following a service.
With your permission, photos of completed services may be used for business purposes including training and marketing.